Our Contact Details

You can email us at

support@pay4energy.com

Remember to include the following:

• • • postcode
    • street door or name of building
    • flat or unit number
    • your name
    • your phone number
    • if you are the tenant, agent, landlord, etc
    • details of the query

 

We do try and look at emails to see if they are urgent outside of normal office hours. If it is urgent please put the word “urgent” in the header of the email.

During normal working hours we will normally reply to urgent queries very promptly, and non urgent emails within a few hours.

If it is an emergency then you can reach our help desk on

01234 486420

The help desk is open 24 x 7 but if it is not urgent please don’t phone this number late at night as you will be waking somebody up, but wait until the morning.